Mid-level Instructional Designer (SMB, Hybrid) Job Description Template

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Assess Training Needs: Proactively conduct training needs assessments and job/task analyses to identify skill gaps and compliance requirements across the organization . This includes consulting with managers and reviewing performance data to prioritize learning needs.

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Design & Develop Learning Content: Work with SMEs and department leaders to design and develop high-quality training materials - such as e-learning modules, slide decks for workshops, hands-on exercises, and simulations - that are engaging and aligned with learning objectives Produce accompanying resources like facilitator guides, participant manuals, and job aids to reinforce learning on the job

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Implement Training Programs: Coordinate and deliver training solutions in multiple formats (self-paced online courses, virtual webinars, and in-person sessions) as needed for a hybrid workforce. This includes scheduling training sessions, managing invitations/enrollments, and occasionally conducting live train-the-trainer sessions to prepare managers or peer trainers for rollout

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LMS Administration: Maintain the Learning Management System (LMS) by uploading courses, managing user access, and monitoring completion reports

. Ensure all employees (remote and on-site) can access required courses, and troubleshoot any technical issues. Generate training compliance reports (e.g. for mandatory safety or policy courses) and track training records to meet audit requirements

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Evaluate & Improve Training: Measure training effectiveness through feedback surveys, quizzes, on-the-job performance metrics, and follow-up assessments

. Analyze learner data to determine if learning objectives were met; then recommend or implement improvements. This could involve

updating course content, adding practice activities, or refining assessment questions to better address identified gaps

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Project Management: Manage multiple training projects simultaneously, ensuring each is delivered on time and within scope

. Develop project plans with clear milestones for design, review, pilot, and launch. Proactively communicate progress to stakeholders, and adjust plans as needed to handle shifting priorities or resource constraints.

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Quality and Compliance Assurance: Review all training content for accuracy, consistency, and compliance with company policies and any industry regulations. Ensure materials are up-to-date with the latest SOPs and legal requirements (e.g. health & safety standards) and that training is inclusive and accessible (screen-reader friendly, captioned videos, etc.) in line with best practices

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(e.g. microlearning, mobile learning, AI in training). Regularly research and pilot new methods or tools that could enhance the company-s learning programs

. Advise leadership on modern learning strategies and contribute to building a culture of continuous learning within the company.

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Instructional Design Methodology: Strong command of adult learning principles and instructional design models (e.g. ADDIE or SAM) to systematically analyze needs, design curricula, and develop effective learning experiences

. Ability to craft clear learning objectives and align content and assessments to those objectives.

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eLearning Development: Proficiency with eLearning authoring tools such as Articulate Storyline/ Rise or Adobe Captivate for creating interactive online training modules

. Capable of developing multimedia content including quizzes, branching scenarios, screen recordings, and basic animations without coding.

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LMS Administration: Hands-on experience administering Learning Management Systems (e.g. Moodle, Cornerstone, or SAP SuccessFactors Learning) - uploading courses, setting up user groups, assigning curricula, and pulling completion/analytics reports

. Understanding of SCORM or xAPI standards to ensure content is compatible and trackable in the LMS.

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Content Writing & Editing: Excellent writing skills to develop clear, concise instructional text, training narratives, and assessment questions

. Ability to edit and proofread learning materials for grammatical accuracy, tone, and consistency. Skilled at simplifying complex technical information into easy-to-understand language for non-experts.

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Visual/Media Design: Competency in basic graphic design and video editing tools to produce training visuals. For example, ability to create polished slides and infographics (using PowerPoint or Canva) and to edit training videos or screen captures (using tools like Camtasia)

. While not expected to be a graphic artist, the ID should ensure learning materials are visually clear and professional.

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Project & Time Management: Ability to scope and manage multiple projects from conception to completion - creating project timelines, coordinating reviews/approvals, and adjusting plans as needed to meet deadlines

. Skilled in using project management or collaboration tools (e.g. Trello, Asana, MS Teams) to keep training development on track in a hybrid work environment.

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Assessment and Data Analysis: Comfortable designing knowledge checks and assessments to evaluate learning. Able to analyze training data (quiz results, feedback scores, completion rates) to

draw insights about learning effectiveness

. For example, identifying that a low post-test score on a particular module indicates a content gap, and then updating the module accordingly.

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Technical Aptitude: General proficiency with technology systems relevant to L&D. This includes MS Office (Word, PowerPoint, Excel) for creating guides and presentations

, basic HTML knowledge for tweaking LMS content if needed

, and familiarity with web conferencing platforms (Zoom/ Teams) for delivering virtual training. The ID should quickly learn new software or IT tools introduced by the company.

. The Instructional Designer must convey ideas clearly - whether writing instructions for learners, documenting training guides, or presenting design proposals to stakeholders. They should be adept at active listening and adjusting their message for different audiences (senior leaders, technical SMEs, or frontline staff).

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Collaboration & Influence: Strong teamwork skills and the ability to build positive relationships with a variety of stakeholders

. This role collaborates with HR, department managers, and SMEs; the ID should be comfortable facilitating discussions, incorporating expert input, and sometimes diplomatically influencing stakeholders on learning strategy. Being open to others- ideas and feedback is essential for a productive partnership

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Organization & Time Management: Excellent ability to prioritize tasks and manage time effectively in a dynamic environment

. The ID often juggles multiple deliverables (e.g., developing one course while evaluating another). They must break projects into manageable steps, set realistic deadlines, and adjust on the fly when new training needs arise. Meeting commitments on time without close supervision is expected

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Adaptability: Flexibility to handle changing requirements, emerging challenges, or shifts in company strategy without losing momentum

. For example, if a scheduled in-person training must suddenly pivot to virtual, or if a tool upgrade necessitates reworking modules, the ID remains calm and quickly adapts plans. They should embrace continuous change as a normal part of the role in a growing SMB.

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