Remote Data Entry Admin Assistant

Treasure's Academy LLC is looking for a Remote Data Entry Admin Assistant to support our Customer Support team. In this role, you'll manage data entry tasks, maintain accurate customer records, and handle administrative responsibilities that keep our operations running smoothly. You'll work independently from a remote location while collaborating with our small, growing team to ensure customers receive excellent service.

• Enter and update customer information into our database systems with attention to accuracy and detail
• Process customer orders, inquiries, and support requests by organizing data and flagging issues for the appropriate team members
• Verify data completeness and accuracy before submitting records, catching errors before they reach customers
• Maintain organized filing systems (both digital and physical) for customer records and documentation
• Respond to routine customer emails and support tickets with basic information or direct them to the right department
• Generate reports from customer data to help identify trends and support business decisions
• Schedule customer appointments and manage calendars for support team members
• Coordinate with other departments to resolve customer issues and ensure follow-up actions are completed
• Perform general administrative tasks including preparing documents, managing spreadsheets, and organizing files
• Meet daily and weekly data entry targets while maintaining quality standards

• High school diploma or equivalent
• 1-2 years of experience in data entry, customer support, or administrative roles
• Proficiency with Microsoft Excel, Word, and Google Workspace applications
• Ability to type accurately at a minimum of 50 words per minute
• Strong attention to detail and ability to spot errors in data
• Comfortable learning new software and database systems quickly
• Reliable internet connection and quiet workspace suitable for remote work
• Excellent written communication skills for customer-facing emails
• Ability to manage multiple tasks and prioritize work independently
• Willingness to follow established processes and procedures

• Experience with customer relationship management (CRM) systems
• Familiarity with Zapier, Airtable, or similar automation tools
• Previous experience in an education or academy setting
• Knowledge of basic HTML or data formatting
• Experience with scheduling software or calendar management tools

• Fully remote position with flexible work arrangements
• Health insurance options available
• Paid time off and sick leave
• Professional development opportunities
• Collaborative team environment in a growing company
• Opportunity to expand skills across multiple departments